Help and support
We are listening, quickly.
A question, a blocker, an idea to improve Nevor? Check the FAQ first, otherwise write to us: a human on the team will reply.
Frequently asked questions
How do I publish my first project?
Click “New project” from your dashboard. You can start with just a title, add a photo and publish later. Nothing is locked, you can edit anything anytime.
Who can see my projects?
You choose visibility per project: everyone, your followers, or only you. A project stays a draft until you publish it.
Can I edit or delete a published project?
Yes. You can edit the information, add or remove photos, adjust a step, move the project back to draft, or delete it entirely from its edit page.
How do I ask a question or get advice?
The simplest path today: use a project’s comments. Drop your question under someone else’s project (or under your own to gather feedback) — other users and tradespeople can reply. It’s also the right place to share a tip or an experience.
Are my photos and data safe?
Your data is hosted in the European Union and encrypted. You own your content. You can export or delete your account anytime from your preferences.
How do I report inappropriate content or behaviour?
Every project, comment or profile has a “Report” action. Our team reviews each report. You can also contact us directly from this page if you want to share more context.
How do I delete my account?
From your preferences, open the security section and start the deletion. Your public projects and personal data are removed. If you cannot, write to us and we will handle it.
Is Nevor free?
Yes, to track, publish and discover projects. A Premium plan unlocks advanced features (more photos, stats, highlights). You can use Nevor without ever subscribing.
Message the team
Bug, account issue, suggestion: describe what is happening and we will reply soon.